A happy group posing in front of the Bungle Bungles |  <i>Holly Van De Beek</i>
Larapinta walks resume 01 AugustLearn More

Our COVID-19 Safety Measures

What we're doing to keep you safe

The safety of our travellers has always been our number one concern. We have developed a robust operating protocol that builds on its original safety and risk mitigation strategy to bring in new measures around COVID-19 when trips can resume. 

We're COVID Safe We're a COVID Clean Practicing Business

We have completed assessments to follow physical distancing measures and health and hygiene principles, submitted our COVID-19 Safety Plan to each respective state government (NT government reference: COVID19-CHK-4948), completed COVID-19 risk registers for all of our operating bases, as well as obtained COVID CLEAN accreditation from Quality Tourism Australia.

All guides have been trained on additional cleaning and hygiene measures and in field protocols that have been developed in conjunction with our medical consultant Dr Ross.

The following safety measures will be implemented on the Australia and New Zealand trips operated by us.

PRE TRIP

  • A risk assessment and minimising plan in the company's greater operational risk assessment and mitigation plan.
  • A predeparture questionnaire for participants to complete with specific COVID-19 questions around whether they have travelled overseas within the last 2 months, have complied with any quarantine requirements, and disclosures if they have contracted and recovered from the virus or been in direct contact with any person/s whom has been confirmed with coronavirus.
  • A response plan developed by the company's medical advisor in the event that a participant presents with coronavirus-like symptoms during a trip.
  • On arrival for the tour, mandatory temperature testing.
  • Issuing all clients with a face mask for mandatory use while travelling in vehicles.


ILLNESS 

  • If passenger is showing symptoms, activation of the response plan provided by our medical advisor and immediate isolation from group.
  • Liaison with local medical authorities.
  • High levels of monitoring and reporting with possible removal from trip as required.

GROUP SIZE

  • Compliance with the local authority in relation to maximum group size.


VEHICLE TRAVEL

  • Utilisation of company vehicles only where high controls over deep cleaning can be executed and logs of such activity recorded.
  • All participants, including guides,  must wear face mask when travelling in vehicles.
  • Any participant presenting with virus symptoms may not travel in vehicle at the same time as other non-symptomatic participants.

COOKING

  • Stringent hand washing/sanitisation before, during and after, food preparation.
  • Guides to prepare and serve all food. Passengers not to touch group utensils.
  • Participants are never to assist with cooking.
  • Participants to use the same camp utensils throughout the entire trip.
  • All surfaces to be wiped down twice daily with disinfectant products.

SLEEPING

  • All participants who are not travelling as a couple to be issued their own swags.
  • Sheets and pillow cases to be washed between every trip and a deep clean treatment of swags occur after each departure.

ON TRACK

  • Maintain social distancing procedures on the trail.


TOILETING

  • Toilets to be deep cleaned every day.
  • Clients to be issued with their own toileting kits.

GUIDES & STAFF

  • Vigilant monitoring of staff health - guides who have shown symptoms will not be leading trips.
  • Guides will be trained in our COVID-19 response plan that has been developed by the company's medical advisor in the event that a participant presents with coronavirus-like symptoms during a trip.

 

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